本条款与条件适用于参与由本公司（下称“公司”）提供的等级计划（下称“计划”）。客户（下称“客户”）签署公司的《客户协议》并持续使用公司服务，即表示同意受本条款与条件的约束。客户进一步确认，已完整阅读、理解并接受本条款与条件。
1. Definitions
1.1. 除非本条款和条件另有规定，否则其中使用的所有术语均应具有《客户协议》中定义的含义。
1.2. 在本条款和条件中，适用以下定义：
1.2.1. 客户：与本公司签署《客户协议》的个人。
1.2.2. 公司：Finexis Markets Ltd，根据科摩罗法律注册并受其监管，商业注册号：HY00623410，运营网站：https://www.elev8.com。注册地址：Bonovo Road, Fomboni, Island of Mohéli, Comoros Union。
1.2.3. 客户协议：客户与公司签订的协议，规定了使用公司服务的条款和条件，可通过以下链接查阅：客户协议。
1.2.4. 等级：客户在计划中被分配的等级，决定其可获得的奖励及其他权益范围。等级反映客户在计划中的地位，可根据其经验值(XP)进度进行升级或降级。
1.2.5. 奖励：公司因客户参与本计划而向其提供的各类权益、优惠或激励措施。奖励基于客户的等级及完成特定任务（如挑战任务）的情况而定。
1.2.6. 经验值(XP)：用于记录客户在计划内进展的计量单位。XP通过产品内支持的活动累积，包括交易相关操作及符合条件的非交易任务。XP仅作为确定客户等级的指标，在等级升降时将重置。XP不可兑换现金、实物或其他形式的补偿。
1.2.7. 挑战：公司在计划内设置的特定任务或项目，会员可自主选择参与。成功完成挑战后，会员可获得奖励，包括特权及其他激励。每项挑战的条件、难度及奖励均由公司设定且可能存在差异。参与挑战属自愿行为，并受各任务条款约束。
1.2.8. 奖励目录：客户个人资料中的专属区域，用于通过公司积分系统购买特权。相关条款和条件可通过以下链接查阅：奖励目录条款与条件。
1.2.9. 个人资料：公司为客户在公司服务中创建的个人资料。个人资料仅供客户私人使用，用于管理个人信息及所有交易账户设置。
1.2.10. 计划页面：客户个人资料中专门用于计划的部分。客户可通过该页面管理自己的奖励和挑战，并查看有关本计划各等级的信息。
2. Program overview
2.1. The Program is a loyalty program available to all registered Clients of the Company who are not participants in any other loyalty program offered by the Company.
2.2. The Program is accessible in all countries where the Company operates; however, the specific Terms and Conditions of the Program may vary by country.
2.3. A Client becomes a participant in the Program upon registration with the Company in accordance with the Customer Agreement and acceptance of these Terms and Conditions. No separate action is required from the Client to join the Program, and the Company will not provide additional confirmation of participation.
2.4. In restricted countries, the Program is only available to clients who have independently initiated unsolicited contact with the Company.
3. Program statuses assignment and duration
3.1. While participating in the Program, the Client may achieve one of the following Statuses:
3.1.1. Bronze
3.1.2. Silver
3.1.3. Gold
3.1.4. Platinum
3.2. Each Status grants access to different Rewards offered by the Company. The available Rewards corresponding to each Status can be accessed by the Client on the Program Page.
3.3. The assignment, retention, and upgrade of Statuses are determined according to the specified criteria.
| Status | Assignment | Duration | XP required for maintenance | XP required for upgrade |
| Bronze | Achieved upon accumulating 1 XP | 30 days | 0 XP | 700 XP |
| Silver | Achieved upon accumulating 700 XP | 30 days | 700 XP | 3,000 XP |
| Gold | Achieved upon accumulating 3,000 XP | 60 days | 3,000 XP | 14,000 XP |
| Platinum | Achieved upon accumulating 14,000 XP | 90 days | 14,000 XP | - |
3.4.1. Subsequent Statuses will be assigned upon the accumulation of a specified number of XP.
3.4.2. The Client earns XP by completing supported activities within the Program, with different activities granting varying amounts of XP based on their type and rules. The amount of XP granted for each activity is determined by the current XP rules and rates displayed on the Program Page. The Company may also, at its discretion, award additional XP for participation in Challenges, special tasks, or promotional events as communicated through the Program Page. The Company may update XP rules and rates from time to time, and any such updates will become effective once they are published on the Program Page.
3.4.3. Once the Client reaches the required XP for the next Status, their Status will automatically upgrade.
3.5. Status maintenance
3.5.1. If the Client accumulates more XP than required for their current Status, but not enough to reach the next one, the Client will remain at their current Status for its full duration.
3.6. Status downgrade
3.6.1. If the Client fails to accumulate the required XP to maintain their current Status within the specified duration, they will be downgraded to the next lower Status.
3.7. XP reset and new Status duration
3.7.1. Upon an upgrade, downgrade, or maintenance, the Client's XP count will reset to zero.
3.7.2. The duration for the new or retained Status will begin from the date of the upgrade, downgrade, or maintenance, and will follow the corresponding duration specified for that Status.
3.7.3. XP is not redeemable for money, goods, or any other form of compensation. In the event of an XP reset due to a Status upgrade, downgrade, or maintenance, the Client acknowledges that they have no entitlement to claim compensation, reimbursement, or any other form of redress from the Company.
4. Rewards
4.1. 等级奖励可能包含计划页面所列的权益，包括但不限于：
4.1.1. 优化的交易条件与产品优惠（例如XP加成或点差优惠）
4.1.2. 专属分析与市场洞察服务（例如金融杂志订阅）
4.1.3. 教育福利（例如学习资料和市场专家指导课程）
4.1.4. 任何额外奖励将通过计划页面公布。
4.2. 月度奖励
4.2.1. 拥有黄金及铂金等级的客户，可在其等级有效期内按月选择额外奖励。可选的月度奖励清单、数量及选择规则均显示于计划页面。月度奖励的任何更新自发布于计划页面时即生效。
4.3. 额外奖励可根据计划页面公布的规则与条件授予客户，不受客户等级限制。额外奖励可能因以下情况而提供：
4.3.1. 成功完成挑战
4.3.2. 达成新的等级
4.3.3. 参与促销活动或特别企划
4.3.4. 作为公司赠礼（通过计划页面通知）
4.3.5. 在公司奖励目录中购买。奖励目录向客户展示的商品选项包含当前客户等级及以下所有可购买的奖励。
4.4. 客户可通过计划页面查看其当前等级对应的可用奖励。
4.5. 公司保留自行决定修改、调整或终止向客户提供的任何奖励的权利，且无需事先通知或对客户承担任何义务。
4.6. 奖励不可兑换现金或其他形式补偿。若因不可抗力导致无法提供奖励或优惠，公司可酌情提供等值替代方案，但无须提供现金等价物或补偿。
4.7. 奖励可能因客户所在国家或其他情况（包括法律或技术限制）而有所不同，具体由公司自行决定。因此，不同客户可获得的奖励种类及数量可能存在差异。客户确认并同意，其无权请求、要求或期待获得其他客户可能享有的奖励。
4.8. 原则上，所有奖励均直接提供给客户本人。除非特定奖励条款明确允许，客户无权要求将任何奖励提供给第三方，包括但不限于家庭成员、朋友或其他任何个人。
4.9. 若因不可抗力、技术问题或其他非本公司责任原因导致客户无法获取任何奖励，本公司不承担任何责任。
5. Participation in Challenges
5.1. The Company may organise Challenges as part of the Program. Participation in Challenges is governed by the following terms:
5.1.1. To complete a Challenge, the Client must fulfil a specific task or assignment within the designated timeframe.
5.1.2. Upon successful completion of a Challenge, the Client will receive a Reward.
5.1.3. The conditions for each Challenge, including the Reward, are based on the Client's Status and the nature of the Challenge. The Company may tailor the task's difficulty and the corresponding Reward for each Client individually.
5.1.4. The specific terms, conditions, and Rewards for each Challenge will be clearly displayed on the Challenge page or screen within the Program Page. These terms may vary from Challenge to Challenge and will be provided to the Client before they participate.
5.1.5. Participation in a Challenge is voluntary, and the Client may choose whether to engage with the offered tasks or to decline them.
5.1.6. Each Challenge is subject to a defined period for completion. If the Client fails to complete the Challenge within this period, they will not be eligible for the associated Reward. However, the Client may still be granted an alternative Reward at the Company's sole discretion.
5.1.7. The Company reserves the right to modify, suspend, or cancel any Challenge at its sole discretion without prior notice. If a Challenge is cancelled before completion, the Client may not be eligible for the Reward, unless otherwise specified.
6. Data sharing
6.1. The Rewards provided under the Program may be delivered by the Company itself or through its affiliated entities, partners, agents, or other third-party service providers involved in the fulfilment of such Rewards (collectively, 'Service Providers'). Information about specific Service Providers involved in delivering a particular Reward may be displayed on the Program Page.
6.2. In connection with the provision of the Rewards under the Program, the Company may be required to transfer the Client's personal data to these Service Providers, for purposes such as providing services, processing subscriptions, and other related activities.
6.3. The Company will ensure that any personal data shared with these Service Providers is limited to the minimum necessary for the provision of their respective services. The sharing of personal data will be in compliance with the terms outlined in the Customer Agreement, Privacy Policy, and any other applicable policies of the Company.
6.4. The Client acknowledges and agrees to the sharing of their personal data with the Service Providers as described herein. The Client further consents to the transfer of their personal data to such Service Providers as required to facilitate the provision of the Rewards under the Program.
6.5. If necessary, the Client agrees to provide any additional consents or authorisations required to enable the Company to transfer their personal data to the Service Providers.
6.6. The Client acknowledges that failure to provide the necessary consents or authorisations may result in the Client's inability to access certain Rewards available under the Program.
6.7. Unless otherwise notified, the Company may also use and publish the Client's personal information for promotional and marketing purposes, in accordance with the terms set forth in the Privacy Policy.
7. Termination
7.1. Voluntary termination
7.1.1. Voluntary termination is not technically provided for in the Program. However, the Client reserves the right to decline the offered Rewards, refrain from completing Challenges, and opt out of activities designed to upgrade their Status. The Client may choose to discontinue their engagement without any formal termination process.
7.2. Termination by the Company
7.2.1. The Company may terminate participation in the Program in the following circumstances:
7.2.1.1. Violation by the Client of any applicable laws, regulations, or any of the Company's documents and policies, including but not limited to the Customer Agreement, these Terms and Conditions, and other relevant terms.
7.2.1.2. Engagement by the Client in behaviour that, in the Company's reasonable opinion, is deemed abusive, fraudulent, or contrary to the principles of the Program, as well as conduct considered inappropriate or harmful to the integrity of the Program.
7.2.1.3. Violation of the participation requirements by the Client or their engagement in any activities that undermine the integrity or proper functioning of the Program.
7.2.1.4. Termination of the Customer Agreement for any reason.
7.2.1.5. If the Client becomes a participant in any other loyalty program offered by the Company.
7.2.1.6. At the sole discretion of the Company, for any other reason, including reasons not related to any breach of obligations by the Client (including but not limited to external events, regulatory changes, technical issues, or any other reasons deemed necessary by the Company).
7.3. Consequences of termination
7.3.1. Upon termination for any reason, the Client will cease to participate in the Program and will forfeit all Rewards associated with participation and all accumulated XP. Any Rewards and XP accrued during the participation period will be nullified, unless otherwise specified by the Company.
7.3.2. The Client acknowledges and agrees that they shall have no claim for compensation, reimbursement, or any form of redress for the unused Rewards that were not provided, and for unused XP. This includes, but is not limited to, any benefits not redeemed or any privileges that the Client was unable to access prior to termination.
7.3.3. Following the termination of participation in the Program, the Company shall bear no responsibility or liability in relation to the cessation of participation.
7.3.4. Following the cessation of participation in the Program, the Company will retain and process the Client's personal data in accordance with its Privacy Policy for a period as required by law or for legitimate business purposes. The Client may request the deletion of their personal data, subject to the limitations outlined in the Company's Privacy Policy.
7.3.5. If the Client becomes a participant in any other loyalty program offered by the Company, their participation in the current Program will be terminated, and they will be subject to the Terms and Conditions of the new program.
8. Changes to the Program
8.1. The Company reserves the right, at its sole discretion, to amend, suspend, or terminate the Program, in whole or in part, at any time, without prior notice to the Client. Any such amendments will be effective immediately upon posting on the Company's website or through the Program Page.
8.2. In the event of any conflict between this version of the Program's Terms and Conditions and any version published on the Company's website or on the Program Page, the most recent version shall prevail.
8.3. The Client is responsible for regularly reviewing the Program's Terms and Conditions. Continued participation in the Program after any changes have been made constitutes the Client's acceptance of the modified Terms and Conditions.
8.4. The Company may, at its sole discretion, suspend, limit, revoke, or adjust the Client's access to any Rewards in the following circumstances:
8.4.1. If the Client breaches any provision of the Customer Agreement, or violates any policies, guidelines, or other documents set forth by the Company.
8.4.2. If the Company is unable to provide the Rewards due to circumstances beyond its control, including but not limited to external events, regulatory changes, or technical issues.
9. Intellectual property
9.1. All intellectual property rights, including but not limited to trademarks, logos, content, and materials provided through the Program, are owned by the Company or its licensors. The Client agrees not to use, copy, distribute, or alter any intellectual property belonging to the Company without prior written consent.
10. Limitation of liability
10.1. The Company is not liable for any damages, losses, or expenses incurred due to the Client's participation in the Program, including issues related to system malfunctions, delays, or interruptions.
10.2. The Company shall not be liable for any failure or delay in performance under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, labour disputes, internet failures, or any other events of force majeure.
11. General terms
11.1. 所有知识产权，包括但不限于商标、标识、内容以及通过本计划提供的材料，均归公司或其许可方所有。会员同意未经公司事先书面同意，不得使用、复制、分发或修改任何属于公司的知识产权。
附件 1 — 符合挑战进度计算条件的交易品种
本附件列出了计入客户在适用挑战中进度的交易品种，如本条款和条件第5.2条所述。为方便查阅，这些交易品种按资产类别分组；此分组不具有合同效力。截至本版本发布之日，该清单共包含221个交易品种。根据第5.2.3条，个别挑战的条款中明确规定可包含其他交易品种。公司可根据第5.2.2条修改此清单。
外汇（货币对）（35个交易品种）：
AUDUSD、EURUSD、GBPJPY、GBPUSD、NZDUSD、USDCAD、USDCHF、USDJPY、GBPAUD、AUDCHF、AUDCAD、NZDCAD、CADJPY、EURAUD、AUDNZD、CHFJPY、NZDJPY、AUDJPY、EURCAD、EURJPY、GBPCHF、GBPCAD、EURCHF、CADCHF、EURGBP、NZDCHF、GBPNZD、EURNZD、EURMXN、EURZAR、GBPMXN、GBPZAR、USDMXN、USDZAR、ZARJPY。
加密货币（33个交易品种）：
ADAUSD、BNBUSD、LINKUSD、ARBUSD、AVAXUSD、ETHUSD、ETCUSD、DASHUSD、BCHUSD、NEARUSD、ATOMUSD、BTCUSD、GRTUSD、TRXUSD、FILUSD、APTUSD、LRCUSD、AAVEUSD、FTMUSD、LTCUSD、FETUSD、SUIUSD、SOLUSD、DOGEUSD、ZECUSD、IOTAUSD、DOTUSD、XRPUSD、ALGOUSD、AXSUSD、UNIUSD、MANAUSD、ICPUSD。
贵金属（2个交易品种）：
XAGUSD、XAUUSD。
能源（3个交易品种）：
XBRUSD、XNGUSD、XTIUSD。
指数（10个交易品种）：
AUS200、ESP35、EUSTX50、FRA40、GER40、JPN225、NAS100、SPX500、UK100、US30。
股票（权益）（112个交易品种）：
ABNB.NAS、HEIA.EAS、BARC.LSE、SHEL.LSE、NFLX.NAS、NVDA.NAS、BATS.LSE、OL.TSE、SVN.TSE、OR.EPA、ISP.MIL、STLA.MIL、HIT.TSE、SAN.BM、AZN.LSE、LSEG.LSE、CABK.BM、NOKIA.OMXH、BBVA.BM、DTE.FWB、UCG.MIL、ABT.NYSE、BNP.EPA、ALV.XE、MBG.XE、CMCSA.NAS、HMC.NYSE、SONY.NYSE、VZ.NYSE、BMY.NYSE、JD.NAS、ITX.BM、ADS.XE、MC.EPA、BAC.NYSE、KO.NYSE、NEE.NYSE、NKE.NYSE、PFE.NYSE、T.NYSE、VOW3.XE、WFC.NYSE、TCEHY.OTC、COP.NYSE、PYPL.NAS、BEI.XE、RMS.EPA、BABA.NYSE、MSFT.NAS、PEP.NAS、PG.NYSE、WMT.NYSE、CSCO.NAS、DIS.NYSE、DAII.TSE、AIR.EPA、NOW.NYSE、AMZN.NAS、INTC.NAS、AAPL.NAS、SBUX.NAS、XOM.NYSE、CVX.NYSE、UPS.NYSE、SIE.XE、BX.NYSE、V.NYSE、CPTL.SGX、JNJ.NYSE、ORCL.NYSE、HK.SGX、JAR.SGX、ACN.NYSE、CRM.NYSE、PM.NYSE、QCOM.NAS、SAP.NYSE、JPM.NYSE、MCD.NYSE、BA.NYSE、HON.NAS、HD.NYSE、RTX.NYSE、SHOP.NYSE、IBM.NYSE、CSL.ASX、NAB.ASX、MMM.NYSE、AVGO.NAS、ABBV.NYSE、CBA.ASX、META.NAS、TSLA.NAS、GOOGL.NAS、LIN.NYSE、TMUS.NAS、AXP.NYSE、DHR.NYSE、MA.NYSE、ADBE.NAS、ISRG.NAS、BKNG.NAS、TXN.NAS、UNH.NYSE、KEE.TSE、INTU.NAS、LMT.NYSE、GS.NYSE、LLY.NYSE、CAT.NYSE、AMD.NAS、BLK.NYSE。
日内品种（26个交易品种）：
NFLX.Daily、NVDA.Daily、MSFT.Daily、AMZN.Daily、AAPL.Daily、BABA.Daily、SHOP.Daily、MMM.Daily、META.Daily、TSLA.Daily、GOOGL.Daily、AMD.Daily、BCHUSD.Daily、BTCUSD.Daily、ETHUSD.Daily、GER40.Daily、JPN225.Daily、LINKUSD.Daily、LTCUSD.Daily、NAS100.Daily、SOLUSD.Daily、SPX500.Daily、US30.Daily、XBRUSD.Daily、XRPUSD.Daily、XTIUSD.Daily。