本条款与条件规范客户参与由公司提供的高级等级计划（下称“计划”）。客户（下称“客户”）在接受公司邀请参与该计划并继续使用公司服务的情况下，即表示同意遵守本条款并受其法律约束。客户确认已阅读、理解并接受本条款和条件。
1. Definitions
1.1. 除非本条款另有说明，本条款中使用的所有术语均具有《客户协议》中定义的含义。
1.2. 在本条款和条件中，适用以下定义：
1.2.1. 客户：与本公司签署《客户协议》的个人。
1.2.2. 公司：Elev8 Markets，根据毛里求斯法律注册并受其监管，商业注册号：C186509，运营网站：https://www.elev8.com。注册地址：Office 15, 1st Floor, CentrePoint, Trianon, Mauritius。
1.2.3. 客户协议：客户与公司签订的协议，规定了使用公司服务的条款和条件，可通过以下链接查阅：客户协议。
1.2.4. 会员：经公司审核通过并指定为会员的客户，须满足会员资格标准且通过公司内部评估。
1.2.5. 会员资格：参与计划的高级形式，赋予会员专属特权及特殊条件，不同于等级计划中提供的权益。会员特权的范围与可用性由公司酌情决定，并可能因司法管辖区而异。公司可根据会员的活动情况及会员资格标准的完成情况，审查并调整会员资格。
1.2.6. 会员资格标准：客户必须满足的标准，以获得会员资格。
1.2.7. 资格有效期：自客户获授会员资格之日起至会员资格评定日止的连续周期。
1.2.8. 等级计划：向所有已注册客户提供的忠诚度计划，适用于未参与公司提供的其他忠诚度计划的客户。等级计划的描述及条款和条件可通过以下链接查阅：等级计划条款和条件。
1.2.9. 会员资格评定日：当前资格期结束的日期，公司将在此日期重新评估会员继续参与计划的资格，并可能确认、调整或将会员降级为等级计划中适用的其他等级。
1.2.10. 个人资料：公司为客户在公司服务中创建的个人资料。个人资料仅供客户私人使用，用于管理个人信息及所有交易账户设置。
1.2.11. 计划页面：客户个人资料中专门用于计划的部分。客户可通过该页面管理自己的特权和挑战，并查看会员相关信息。
1.2.12. 特权：会员在计划中可享有的权益与优惠。特权的范围、可用性及性质可能因司法管辖区而异，具体由公司酌情决定。
1.2.13. 挑战：公司在计划内设置的特定任务或项目，会员可自主选择参与。成功完成挑战后，会员可获得奖励，包括特权及其他激励。每项挑战的条件、难度及奖励均由公司设定且可能存在差异。参与挑战属自愿行为，并受各任务条款约束。
1.2.14. 奖励目录：指客户个人资料中专用于通过公司积分体系申领特权的页面，其适用条款与条件详见以下链接：
奖励目录条款与条件。
2. Program and Membership overview
2.1. The Program is an exclusive invitation-only premium loyalty program available to Clients who meet the Membership Criteria, as determined at the Company's sole discretion and not publicly disclosed.
2.2. The Program is available only in certain regions where it is supported by the Company. Within these regions, the specific Terms and Conditions of the Program may vary depending on local requirements and the Company's discretion. Eligibility for Membership may also be limited for Clients from specific countries or jurisdictions, as determined by the Company.
2.3. A Client becomes a Member of the Program upon receiving an invitation from the Company and confirming their acceptance. The Membership is non-transferable and can only be used by the individual Client to whom it was granted.
3. Membership assessment and changes
3.1. 公司会定期评估客户是否符合公司设定的会员资格标准。根据评估结果，会员资格可能被授予、终止，或降级为等级计划中的的铂金等级。
3.2. 计划中的会员资格具有排他性，不可与等级计划的任何其他等级或公司提供的其他忠诚度计划同时享受。客户获得会员资格后，其在等级计划中的现有等级将自动失效，与该等级相关的所有奖励将不再可用。如果会员资格被撤销，会员之前的铂金等级及等级计划中的所有奖励将被恢复。
3.3. 一旦获得会员资格，该信息将在计划页面上显示。
4. Membership Criteria
4.1. To qualify for or maintain Membership, the Client must meet the Membership Criteria established and applied by the Company. These criteria may include eligibility checks, activity assessments, or other factors determined by the Company. The Membership Criteria are non-public and are not subject to disclosure. The Company reserves the right to review, update, or replace the Membership Criteria at any time, without prior notice and without any obligation to the Clients. Any decisions made by the Company regarding the application or modification of the Membership Criteria are final and binding.
5. Qualification Period and renewal
5.1. 资格有效期为 6（六）个月（180天）。
5.2. 会员若要续期会员资格，须满足当前资格有效期适用的会员标准。公司将在资格评定日依据非公开会员标准审核会员资格，该标准可能包含资格核查、活动评估或其他由公司确定的因素。
5.3. 若会员未满足适用会员标准，公司有权在当前资格期结束时拒绝续期，并可能将该会员降级至等级计划中的铂金会员等级。
5.4. 若会员在资格评定日被认定符合适用会员标准，公司可延长其会员资格至下一个资格期。除非会员收到会员资格降级或终止通知，否则会员资格将自动续期至下一个资格期。
5.5. 公司关于会员资格续期、延长、降级或终止的所有决定均为最终决定。会员无权就会员资格未续期、降级或终止获得任何补偿、退款或其他救济。
6. Black 试用版
6.1. Black 试用版是本计划的限量版，为用户提供对计划机制以及部分精选权益的访问权限。公司可根据客户在产品内的活动表现或其他内部标准授予 Black 试用版。公司关于授予、续期或撤销 Black 试用版的决定均为最终决定，客户无权要求任何补偿或其他救济。
6.2. Black 试用版设有固定时限，其期限将在授予时明确标注。公司可酌情延长或缩短试用期。
6.3. 在 Black 试用期间，客户将获得对部分有限权益的访问权限，这些权益可能与完整会员资格下的权益不同。某些权益在试用期间可能无法使用。
6.4. 若客户在 Black 试用期间满足所有会员资格标准，即可获得完整会员资格。相关标准及试用期剩余时间将显示在计划页面上。
6.5. 若客户未能满足所需标准或违反计划的任何条款，公司保留随时终止或撤销 Black 试用版的权利。在此情况下，客户将失去对所有 Black 试用版权益的访问权限，并可能被降级至等级计划中的相应等级。
6.6. Black 试用版不可转让，仅限获授者本人使用。不得与他人共享、转让或转授。
7. Privileges
7.1. 会员资格授予会员使用公司提供的系列权益，包括但不限于：
7.1.1. 所有会员均可享有的等级权益：
7.1.1.1. 更快速的客户支持
7.1.1.2. 优先处理交易
7.1.1.3. 其他列于计划页面的权益
7.1.2. 每月权益。在资格期内，会员可每月选择额外权益，包括但不限于：
7.1.2.1. 优化的交易条件（如更低点差）
7.1.2.2. 独家分析和市场洞察服务（如金融杂志订阅）
7.1.2.3. 与交易专家的专属咨询
7.1.2.4. 仅限等级会员的教育类网络研讨会与促销活动
7.1.2.5. 其他列于计划页面的权益。
7.2. 额外权益可根据计划页面上发布的规则和条件授予会员。额外权益可能因以下情况提供：
7.2.1. 成功完成挑战
7.2.2. 参与促销活动或特别企划
7.2.3. 作为公司赠礼（通过计划页面通知）
7.2.4. 在公司奖励目录中兑换。奖励目录向会员展示的商品选择包括但不限于会员专享的可购买特权。
7.3. 会员可通过其个人资料访问并查看可用的权益。
7.4. 公司保留自行决定修改、调整或终止会员权益的权利，无需提前通知或对会员承担任何义务。
7.5. 权益不可兑换为现金或任何其他形式的补偿。若因不可抗力导致某项权益无法提供，公司可酌情提供等值的替代权益，但无须提供现金等价物或补偿。
7.6. 会员可享权益可能因法律、技术或运营限制等因素而异，具体由公司酌情决定。因此会员可获得的权益类型或数量可能存在差异。会员确认并同意，无权要求、索取或期待获得其他会员可能享有的权益。
7.7. 原则上所有权益均直接授予会员本人。除非特定权益条款明确允许，会员无权要求将任何权益提供给第三方，包括但不限于家庭成员、朋友或其他任何个人。
7.8. 若因不可抗力、技术问题或其他非本公司责任原因导致会员无法使用权益，本公司不承担任何责任。
8. Membership termination
8.1. 自愿终止
8.1.1. 会员可随时通过发送电子邮件至 support@elev8.com 联系公司，说明其不再希望参与该计划，即可终止其会员资格。
8.2. 公司终止
8.2.1. 在以下情况下，公司可终止会员资格：
8.2.1.1. 会员违反任何适用法律、法规或公司的任何文件与政策，包括但不限于《客户协议》、本条款及条件及其他相关条款。
8.2.1.2. 会员从事公司合理认定为是滥用、欺诈、违反计划原则的行为，或任何被视为不当或对计划的完整性有害的行为。
8.2.1.3. 违反会员资格要求或从事任何破坏计划完整性或正常运作的活动。
8.2.1.4. 因任何原因终止《客户协议》。
8.2.1.5. 会员在资格有效期内未能满足会员资格标准。
8.2.1.6. 会员加入本公司提供的其他忠诚度计划。
8.2.1.7. 公司基于其独立判断决定终止会员资格的任何其他情形，包括但不限于与会员违约无关的因素（如外部事件、监管政策变更、技术问题或公司认定的其他必要原因）。
8.3. 终止的后果
8.3.1. 无论因何种原因终止，会员将退出计划，并失去与会员资格相关的所有权益。在资格期内累积的任何福利与权益将全部作废，除非公司另有说明。
8.3.2. 客户确认并同意，对于未提供且未使用的权益，无权要求赔偿、补偿或任何形式的救济。这包括但不限于未兑换的福利或在终止前无法享有的任何权益。
8.3.3. 根据终止原因，公司可酌情向客户提供等级计划中的适当等级，或不予补偿。
8.3.4. 会员资格终止后，公司对会员资格终止事宜不承担任何责任。客户确认并同意，对于终止前未提供的任何权益，客户无权要求赔偿、补偿或任何形式的主张。
8.3.5. 会员资格终止后，公司将根据其隐私政策，在法律要求或出于合法商业目的的期间内保留并处理客户的个人数据。客户可请求删除其个人数据，但须遵循公司隐私政策中规定的限制。
8.3.6. 若客户加入本公司其他忠诚度计划，其参与本计划的资格将终止，并须遵守新计划的条款与条件。
9. Changes to the Program
9.1. The Company reserves the right, at its sole discretion, to amend, suspend, or terminate the Program, in whole or in part, at any time, without prior notice to the Member. Any such amendments will be effective immediately upon posting on the Company's website or through the Member's Profile.
9.2. In the event of any conflict between this version of the Program's Terms and Conditions and any version published on the Company's website or in the Profile, the most recent version shall prevail.
9.3. The Member is responsible for regularly reviewing the Program's Terms and Conditions. Continued participation in the Program after any changes have been made constitutes the Member's acceptance of the modified Terms and Conditions.
9.4. The Company may, at its sole discretion, suspend, limit, revoke or adjust the Member's access to any Privileges in the following circumstances:
9.4.1. If the Member breaches any provision of the Customer Agreement, or violates any policies, guidelines, or other documents set forth by the Company.
9.4.2. If the Company is unable to provide the Privileges due to circumstances beyond its control, including but not limited to external events, regulatory changes, or technical issues.
10. Data sharing
10.1. The Privileges provided under the Program may be delivered by the Company itself or through its affiliated entities, partners, agents, or other third-party service providers involved in the fulfilment of such Privileges (collectively, 'Service Providers'). Information about specific Service Providers involved in delivering a particular Privilege may be displayed on the Program Page.
10.2. In connection with the provision of the Privileges under the Program, the Company may be required to transfer the Member's personal data to these Service Providers, for purposes such as providing services, processing subscriptions, and other related activities.
10.3. The Company will ensure that any personal data shared with these Service Providers is limited to the minimum necessary for the provision of the respective services. The sharing of personal data will be in compliance with the terms outlined in the Customer Agreement, Privacy Policy, and any other applicable policies of the Company.
10.4. The Member acknowledges and agrees to the sharing of their personal data with the Service Providers as described herein. The Member further consents to the transfer of their personal data to such Service Providers, as required to facilitate the provision of the Privileges under the Program.
10.5. If necessary, the Member agrees to provide any additional consents or authorisations required to enable the Company to transfer their personal data to the Service Providers.
10.6. The Member acknowledges that failure to provide the necessary consents or authorisations may result in the Member's inability to access certain Privileges available under the Program.
10.7. Unless otherwise notified, the Company may also use and publish the Member's personal information for promotional and marketing purposes, in accordance with the terms set forth in the Privacy Policy.
11. Intellectual property
11.1. All intellectual property rights, including but not limited to trademarks, logos, content, and materials provided through the Program, are owned by the Company or its licensors. The Member agrees not to use, copy, distribute, or modify any intellectual property belonging to the Company without prior written consent.
12. Limitation of liability
12.1. The Company shall not be liable for any damages, losses, or expenses incurred by the Client as a result of their participation in the Program, including, but not limited to, issues related to system malfunctions, delays, or interruptions.
12.2. The Company shall not be held liable for any failure or delay in performance under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, labour disputes, internet failures, or any other events of force majeure.
13. General terms
13.1. The Member is solely responsible for any taxes, fees, or other charges that may apply to the Privileges derived from their participation in the Program, as required by applicable law. The Company shall not be liable for any such taxes or fees.
13.2. All disputes and disagreements arising from or in connection with the Program shall be governed by, and resolved in accordance with, the laws and procedures set forth in the Customer Agreement.
13.3. The Company may assign its rights or obligations under these Terms and Conditions to any affiliate or third-party provider at its discretion.
13.4. If any provision of these Terms and Conditions is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
13.5. Any matters not explicitly addressed in these Terms and Conditions shall be governed by the provisions of the Customer Agreement and any other relevant documents or policies of the Company.
13.6. The Client may contact the Company's Customer Support via support@elev8.com for any issues, questions, or concerns related to the Program.